Effective Date: 15 May 2026

At TerraPro Australia, we are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose and store your personal information when you interact with our business, website, services and projects.

1. Who We Are

TerraPro Australia specialises in the design, construction and delivery of outdoor recreational infrastructure, including pump tracks, bike parks, playgrounds and community spaces.

2. Information We Collect

We may collect personal information including:

• Name

• Company or organisation name

• Phone number

• Email address

• Postal or business address

• Project or enquiry details

• Website usage data and analytics

• Any other information you voluntarily provide to us

3. How We Collect Information

We collect information when you:

• Contact us via our website, email or phone

• Submit an enquiry or quote request

• Engage us for services or projects

• Subscribe to marketing communications

• Interact with our social media platforms

• Visit our website through cookies and analytics tools

4. How We Use Your Information

We may use your information to:

• Respond to enquiries and provide quotations

• Deliver our services and manage projects

• Communicate with clients, suppliers and stakeholders

• Improve our website and customer experience

• Send marketing or promotional material

• Meet legal and regulatory obligations

We will only use personal information for purposes reasonably related to our business activities.

5. Disclosure of Personal Information

We may disclose your information to:

• Employees, contractors and consultants

• Suppliers and subcontractors involved in project delivery

• IT service providers and website hosting partners

• Professional advisers including accountants and lawyers

• Government authorities where required by law

We do not sell or rent personal information to third parties.

6. Website Cookies and Analytics

Our website may use cookies and analytics services to improve functionality and user experience. Cookies help us understand website traffic and visitor behaviour.

You can choose to disable cookies through your browser settings, however some website functionality may be affected.

7. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored electronically, in secure cloud-based systems, or in physical files maintained at our business premises.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.

To make a request, please contact us using the details below.

9. Marketing Communications

From time to time, we may send promotional communications relating to our services, projects or industry updates.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe link provided in emails.

10. Third-Party Links

Our website or social media pages may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be published on our website with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

TerraPro Australia
2/229 Gnangara Road
Wangara WA 6065
Australia

Email: admin@terrapro.au
.